💬 Get in Touch

Contact FlatShare

Have a question, feedback, or need support? We'd love to hear from you — our team is here to help.

We're here for you

Whether you have a technical issue, a feature request, or just want to say hello, reach out through any of the channels below.

We typically respond within 24–48 hours on business days. Our team is available Monday–Friday, 9am–6pm PKT.

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Email Support

For general enquiries, billing, and technical support

info@flatmate.ignivexsolutions.com
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Report a Bug

Found something broken? Let us know so we can fix it fast

Submit a bug report
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Feature Requests

Have an idea that would make FlatShare better? We'd love to hear it

Share your idea
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Business & Partnerships

Interested in partnering with FlatShare or Ignivex Solutions?

Contact our team

Send us a message

Fill in the form and we'll get back to you as soon as possible.

✅ Message Sent!

Thank you for reaching out. We'll get back to you within 24–48 hours at the email address you provided.

Frequently Asked Questions

Quick answers to the most common questions about FlatShare

How do I add a new member to my flat?

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Go to your flat's Members section in the app and tap "Add Member". You can add members by entering their name and details manually, or by sending them an invitation link via email.

Can I manage multiple flats in one account?

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Yes! FlatShare supports multiple flats under a single account. You can switch between your flats from the main dashboard. Each flat has its own members, expenses, and financial data completely separate from others.

How does bill splitting work?

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When you add an expense, you can choose how to split it among flat members — equally, by percentage, or custom amounts. FlatShare automatically calculates each member's share and updates the running balance for everyone.

Is my financial data secure?

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Absolutely. All data is transmitted over HTTPS/SSL encryption. Passwords are hashed using bcrypt. API access is protected by Laravel Sanctum tokens. We never store your financial data in plain text. See our Privacy Policy for full details.

How do I delete my account?

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You can request account deletion by emailing us at info@flatmate.ignivexsolutions.com with the subject "Account Deletion Request". Please note that deleting your account will permanently remove all your flat data after a 30-day grace period.

Is FlatShare available on both iOS and Android?

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Yes! FlatShare is available on both the Apple App Store (iOS) and Google Play Store (Android). All your data is synced in real-time across devices, so you can switch between platforms seamlessly.